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4.7 star rating 1847 Reviews
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Charlie A.
Verified Buyer
1.0 star rating
15/05/25
Keep sending the wrong item
Review by Charlie A. on 15 May 2025 review stating Keep sending the wrong item
Keep sending the wrong item
On Animal
P
Petra B.
Verified Buyer
5.0 star rating
14/05/25
Excellent service and fast shipping.
Review by Petra B. on 14 May 2025 review stating Excellent service and fast shipping.
Excellent service and fast shipping.
On Animal
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14/05/25
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Comments by Store Owner on Review by Petra B. on 14 May 2025
Store Owner
14/05/25
Hi Petra,
We’re thrilled to hear that you were happy with your order and that it reached you quickly — that’s exactly the kind of experience we aim to deliver.
Thanks again for choosing to shop with Animal. We really appreciate your support.
Many thanks,
Lauren
The Animal Customer Care Team
We’re thrilled to hear that you were happy with your order and that it reached you quickly — that’s exactly the kind of experience we aim to deliver.
Thanks again for choosing to shop with Animal. We really appreciate your support.
Many thanks,
Lauren
The Animal Customer Care Team
14/05/25
Thank you for taking the time to leave your review today.
Customer feedback - both positive and constructive - is incredibly valuable to us at Animal, as it helps us continue to improve the service we provide. I’m truly sorry to hear about the issues you experienced with your order. We’d love the opportunity to make things right. Please reach out to us via our Contact Us form and include "Yotpo Review" along with your order number in the order number field. This will help us quickly locate your case quickly and provide the best possible support.
Best regards,
Kelly