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4.5 star rating 4.5 72 Reviews
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Nikki I.
Verified Buyer
1.0 star rating
23/05/25
Size:
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Size:
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Wrong item sent
Review by Nikki I. on 23 May 2025 review stating Wrong item sent
I specifically wanted the Falmouth t-shirt, however the Bude one was sent! Customer service were very quick to rectify, sending me out another one. Unfortunately this item was also incorrect, as was the third attempt. So I ended up with 3 t-shirts all with Bude on them. The packaging on the top and the label said Falmouth, so clearly there is an i...Read MoreRead more about I specifically wanted the Falmouth
ssue with the warehouse stock being labelled up incorrectly. I have been granted full refund and returned all 3 items now. Such a shame I couldn't get the Falmouth one for my husband's birthday as the place means something special to us. Product failed but customer service was great! Read LessRead less about I specifically wanted the Falmouth
On Jacob Mens T-Shirt - Khaki
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23/05/25
Reviewed on: Jacob Mens Falmouth T-Shirt - Green
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Andrew O.
Verified Buyer
5.0 star rating
21/05/25
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Size:
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Great fit
Review by Andrew O. on 21 May 2025 review stating Great fit
Great fit
On Jacob Mens T-Shirt - Khaki
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21/05/25
Reviewed on: Jacob Mens T-Shirt - Tan
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Comments by Store Owner on Review by Andrew O. on 21 May 2025
Store Owner
22/05/25
Hi Andrew,
Thank you for your 5-star review!
We're so pleased to hear that you're happy with your order. Your support means a lot to us.
Thank you again for choosing to shop with Animal.
Many thanks,
Lauren
The Animal Customer Care Team
Thank you for your 5-star review!
We're so pleased to hear that you're happy with your order. Your support means a lot to us.
Thank you again for choosing to shop with Animal.
Many thanks,
Lauren
The Animal Customer Care Team
22/05/25
Thank you for taking the time to share your review today.
Customer feedback—both positive and constructive—is incredibly important to us at Animal, as it helps us continue to improve the service we provide.
We truly appreciate your support, and thank you for choosing to shop with Animal.
Many thanks,
Lauren
The Animal Customer Care Team