Comments by Store Owner on Review by Charlie A. on 15 May 2025
Store Owner
15/05/25
Hi,
Thank you for taking the time to leave your review today.
Customer feedback - both positive and constructive - is incredibly valuable to us at Animal, as it helps us continue to improve the service we provide. I’m truly sorry to hear about the issues you experienced with your order. We’d love the opportunity to make things right. Please reach out to us via our Contact Us form and include "Yotpo Review" along with your order number in the order number field. This will help us quickly locate your case quickly and provide the best possible support.
Thank you for your 5-star review!
We're so pleased to hear that you're happy with your order. Your support means a lot to us.
Thank you again for choosing to shop with Animal.
Many thanks,
The Animal Customer Care Team