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4.4 star rating 4.4 14 Reviews
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- Reviews (14)
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Martha H.
Verified Buyer
5.0 star rating
11/05/25
Size:
Runs Small
True to Size
Runs Large
Size:
Runs Small
True to Size
Runs Large
Lovely jumper, size is accurate
Review by Martha H. on 11 May 2025 review stating Lovely jumper, size is accurate
Lovely jumper, size is accurate
On Kaya Womens Hoodie - Dark Blue
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11/05/25
Reviewed on: Kaya Womens Hoodie - Dark Green
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Melanie B.
Verified Buyer
1.0 star rating
01/05/25
Size:
Runs Small
True to Size
Runs Large
Size:
Runs Small
True to Size
Runs Large
Bad fit
Review by Melanie B. on 1 May 2025 review stating Bad fit
Ordered two hoodies. One zip up and one over the head. Always a size 12 with Animal. The cut was really poor and the arms were down so long and really wide. Not sure what's happened here. Change of designer? Also the designs are not as creative as they used to be. Never returned anything back to Animal - but both gone back for a refund! :(
On Kaya Womens Hoodie - Dark Blue
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01/05/25
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Comments by Store Owner on Review by Melanie B. on 1 May 2025
Store Owner
04/05/25
Hi,
Thank you for taking the time to leave your review today.
Customer feedback - both positive and constructive - is incredibly valuable to us at Animal, as it helps us continue to improve the service we provide. I’m truly sorry to hear about the issues you experienced with your order. We’d love the opportunity to make things right. Please reach out to us via our Contact Us form and include "Yotpo Review" along with your order number in the order number field. This will help us quickly locate your case quickly and provide the best possible support.
Best regards,
Kelly
The Animal Customer Care Team
Thank you for taking the time to leave your review today.
Customer feedback - both positive and constructive - is incredibly valuable to us at Animal, as it helps us continue to improve the service we provide. I’m truly sorry to hear about the issues you experienced with your order. We’d love the opportunity to make things right. Please reach out to us via our Contact Us form and include "Yotpo Review" along with your order number in the order number field. This will help us quickly locate your case quickly and provide the best possible support.
Best regards,
Kelly
The Animal Customer Care Team
04/05/25
Thank you for your 5-star review!
We're so pleased to hear that you're happy with your order. Your support means a lot to us.
Thank you again for choosing to shop with Animal.
Lauren
The Animal Customer Care Team