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4.7 star rating 1865 Reviews
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Simon G.
Verified Buyer
1.0 star rating
23/05/25
Have complained about non delivery
Review by Simon G. on 23 May 2025 review stating Have complained about non delivery
Have complained about non delivery a week ago. Still not heard anything 😕
On Animal
A
Alison H.
Verified Buyer
5.0 star rating
22/05/25
The only flip flops a
Review by Alison H. on 22 May 2025 review stating The only flip flops a
The only flip flops a girl needs!!
On Animal
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22/05/25
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Comments by Store Owner on Review by Alison H. on 22 May 2025
Store Owner
22/05/25
Hi Alison,
Thank you for your 5-star review!
We're so pleased to hear that you're happy with your order. Your support means a lot to us.
Thank you again for choosing to shop with Animal.
Many thanks,
Lauren
The Animal Customer Care Team
Thank you for your 5-star review!
We're so pleased to hear that you're happy with your order. Your support means a lot to us.
Thank you again for choosing to shop with Animal.
Many thanks,
Lauren
The Animal Customer Care Team
22/05/25
Thank you for taking the time to leave your review today.
Customer feedback - both positive and constructive - is incredibly valuable to us at Animal, as it helps us continue to improve the service we provide. I’m truly sorry to hear about the issues you experienced with your order.
We’d love the opportunity to make things right. Please reach out to us via our Contact Us form animal.co.uk/pages/contact-us and include "Yotpo Review" along with your order number in the order number field. This will help us quickly locate your case quickly and provide the best possible support.
Best regards,
Lauren
The Animal Customer Care Team